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Fire & Water - Cleanup & Restoration

What to Do When You Have a Ruptured Pipe and How SERVPRO® Can Help with Water Damage

12/29/2023 (Permalink)

Interior flooding and puddled water from ruptured pipes Puddled water from interior flooding

A ruptured pipe can be a homeowner's nightmare, causing immediate damage and potentially leading to costly repairs if not addressed promptly. Knowing what steps to take when you have a ruptured pipe is essential to minimize water damage and get your home back to normal. In this blog post, we'll outline what to do when faced with this situation and explain how SERVPRO® can assist you in restoring your property.

Immediate Actions to Take:

  1. Turn Off the Water Supply: Locate your main water shut-off valve and turn it off to stop the flow of water. This step is crucial in preventing further water damage.

  2. Safety First: Ensure the safety of yourself and your family. If the water is in contact with electrical outlets or appliances, do not enter the affected area until it's safe.

  3. Assess the Damage: Evaluate the extent of the water damage. Take photos or videos to document the damage for insurance purposes. This will help during the claims process.

  4. Move Valuables: If it's safe to do so, move valuable or easily damaged items out of the affected area to prevent further damage.

  5. Contact SERVPRO®: As soon as you've taken the immediate actions, call SERVPRO® for professional assistance. Our expert team will respond quickly to assess the situation and begin the water damage mitigation process.

How SERVPRO® Can Help:

  1. Rapid Response: SERVPRO® offers a 24/7 rapid response service. Our highly trained technicians will arrive promptly to assess the damage and initiate the mitigation process, minimizing the risk of further damage.

  2. Water Extraction: We use industrial-grade pumps and vacuums to remove standing water from your property swiftly and efficiently.

  3. Drying and Dehumidification: Our advanced drying equipment, including high-capacity dehumidifiers, air movers, and moisture meters, is used to thoroughly dry affected areas to prevent mold growth and structural damage.

  4. Mold Prevention: If the water damage is not addressed promptly, it can lead to mold growth. SERVPRO® takes proactive steps to prevent mold and, if necessary, provides mold remediation services.

  5. Content Restoration: We offer content restoration services to salvage and restore your belongings affected by water damage whenever possible.

  6. Repairs and Reconstruction: Our team can assist with necessary repairs and reconstruction, ensuring that your property is restored to its pre-damage condition.

  7. Insurance Coordination: Dealing with insurance claims can be complex. SERVPRO® can help coordinate the insurance process, working with your insurance company to ensure a smoother claims experience.


When you have a ruptured pipe and are facing water damage, the actions you take immediately can make a significant difference in minimizing the extent of the damage. Turning off the water supply, ensuring safety, assessing the damage, and contacting SERVPRO® promptly are essential steps to take.

SERVPRO® is your trusted partner in water damage restoration. Our experienced team has the knowledge, expertise, and advanced equipment to mitigate water damage, prevent mold growth, and restore your property to its pre-damage condition. Don't hesitate to call SERVPRO® for professional assistance when you have a ruptured pipe or any water damage emergency. We're here to help you through the process and bring your home back to normal.

Click Here to see information reporting ruptured pipes

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